TRANSACTION POLICY
Transaction Policy
Legal information relating to sales and payments.
- Seller
- Gallery NOOOG
- Responsible Operator
Takuya Sasage
Secondhand Dealer Permit No. 302202316619
- Address
- 1-12-1 Torigoe, Taito-ku, Tokyo 111-0054, Japan
- Telephone
- 090-3535-8629
- info@nooog.jp
- Customer Support Hours
- Monday–Sunday, 12:00–18:00 (Japan time)
- Additional Charges
- Consumption tax is included in the listed price.
- All shipping is sent freight collect, and shipping charges are paid by the customer upon delivery.
- Shipping costs vary depending on the destination and parcel size and will be provided on the product page or at the time of order.
- No shipping fee applies when an item is collected in person at the gallery.
- Packaging
- We may reuse packaging materials as part of our efforts to reduce waste and make better use of resources.
- We prioritize safe delivery and package items carefully; however, reused packaging materials may show signs of prior use.
- Returns and Exchanges
- As all items are one-of-a-kind, we do not accept returns or exchanges.
- If you have any questions about an item, please contact us before purchasing.
- If an item is damaged during delivery, please contact us within 3 days of receiving it.
- Sales Quantity
- All items are one-of-a-kind and are available only while supplies last.
- Shipping Schedule
- Orders are shipped every Sunday.
- Delivery may take approximately 2–7 days after shipment.
- Payment Methods
- Credit card (VISA, MasterCard, JCB, etc.)
- Cash is also accepted for purchases made in person at the gallery.
- Payment Timing
- Credit card payments are processed when the order is confirmed.
