TRANSACTION POLICY

Transaction Policy

Legal information relating to sales and payments.

Seller
Gallery NOOOG
Responsible Operator

Takuya Sasage

Secondhand Dealer Permit No. 302202316619

Address
1-12-1 Torigoe, Taito-ku, Tokyo 111-0054, Japan
Telephone
090-3535-8629
Customer Support Hours
Monday–Sunday, 12:00–18:00 (Japan time)
Additional Charges
  • Consumption tax is included in the listed price.
  • All shipping is sent freight collect, and shipping charges are paid by the customer upon delivery.
  • Shipping costs vary depending on the destination and parcel size and will be provided on the product page or at the time of order.
  • No shipping fee applies when an item is collected in person at the gallery.
Packaging
  • We may reuse packaging materials as part of our efforts to reduce waste and make better use of resources.
  • We prioritize safe delivery and package items carefully; however, reused packaging materials may show signs of prior use.
Returns and Exchanges
  • As all items are one-of-a-kind, we do not accept returns or exchanges.
  • If you have any questions about an item, please contact us before purchasing.
  • If an item is damaged during delivery, please contact us within 3 days of receiving it.
Sales Quantity
All items are one-of-a-kind and are available only while supplies last.
Shipping Schedule
  • Orders are shipped every Sunday.
  • Delivery may take approximately 2–7 days after shipment.
Payment Methods
  • Credit card (VISA, MasterCard, JCB, etc.)
  • Cash is also accepted for purchases made in person at the gallery.
Payment Timing
Credit card payments are processed when the order is confirmed.